These Practice
Policies are for with the use of the Platform and are to be read in conjunction
with the Terms of
Service and Terms of Use.
Appointments
and Cancellations: Please refer to the Terms of
Service which provide for the booking, rescheduling and
cancellation of an appointment.
Telephone Accessibility:
If the User / Patient need to contact the Professional
in-between sessions, please leave a message on Professional’s voice mail. The
Professional shall attempt to return the call within 24 hours. Please note that face-
to-face sessions are highly preferable to phone sessions. However, if you are out of town, sick or need additional
support, phone sessions are available.
If a true emergency situation arises, please call 911 or any local
emergency room.
Notice for California Residents: Services by electronic means, including but not limited to
telephone communication, the Internet, facsimile machines, and e-mail is
considered telemedicine by the State of California. Under the California Telemedicine Act of 1996,
telemedicine is broadly
defined as the use of information
technology to deliver medical services and information from one location to
another. If Patient/ User ("you”/”your”) and the
Professional choose to use information technology for some or all of your treatment, you need to
understand that:
· You retain the option to withhold or withdraw consent
at any time without affecting the right to future care or treatment or risking the loss or withdrawal of any program
benefits to which you would
otherwise be entitled.
· All existing confidentiality protections are equally
applicable.
· Your access to all medical information transmitted during
a telemedicine consultation is guaranteed, and copies of this information are
available for a reasonable fee.
· Dissemination of any of your identifiable images or
information from the telemedicine interaction
to researchers or other entities
shall not occur
without your consent.
· There
are potential risks, consequences, and benefits of telemedicine. Potential
benefits include, but are not limited to improved communication capabilities, providing convenient access to up-to-date information, consultations, support, reduced
costs, improved quality, change in the conditions of practice, improved
access to therapy,
better continuity of care,
and reduction of lost work time and travel costs.
Effective therapy is often facilitated when the therapist gathers within a session
or a series of sessions, a multitude of observations, information, and experiences about the
client. Professional may make clinical assessments,
diagnosis, and interventions based not only on direct verbal or auditory
communications, written reports,
and third person consultations, but also from direct visual and olfactory
observations, information, and experiences. When using information
technology in therapy services, potential risks include, but are not limited
to the therapist's inability to make visual and olfactory
observations of clinically or therapeutically potentially relevant issues such as: your physical condition including deformities, apparent height and weight, body type, attractiveness relative to social and cultural
norms or standards, gait and motor coordination, posture,
work speed, any noteworthy
mannerism or gestures, physical or medical conditions including bruises or
injuries, basic grooming
and hygiene including
appropriateness of dress, eye contact (including any changes in the
previously listed issues), sex, chronological and apparent age, ethnicity, facial and body language, and congruence of language and facial or bodily
expression. Potential consequences thus include the therapist not being aware
of what he or she would consider
important information, that you may not recognize
as significant to present verbally the therapist.
Should you fail to schedule an appointment for three
consecutive weeks, unless other arrangements
have been made in advance,
for legal and ethical reasons,
Professional must consider
the professional relationship discontinued.